Terms & Conditions
Last updated: 12/02/26
Offering and Binding of terms
These terms and conditions constitute illegally binding agreement between you and Titan Dept governing your access to and use of our website and related services.
By accessing, browsing, creating an account, or purchasing from Titan Dept, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not use this website.
Who can use this website
You may use our website only if:
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You possess the legal authority to enter into binding contracts
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You are not prohibited from using this website under applicable law
Key commercial terms offered to customers
When purchasing from titandept, you agree to the following commercial terms:
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All prices are listed in GBP
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Prices are subject to change without notice
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Payment must be completed at checkout
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We may limit quantities per customer
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Orders are subject to availability and acceptance
An order confirmation email does not constitute final acceptance. We reserve the right to cancel or refuse any order for reasons including pricing errors, suspected fraud, or inventory limitations.
Retention of right to change offering
We reserve the right, at any time and without notice, to:
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Modify or discontinue products
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Change pricing
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Limit product availability
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Introduce new services
Such changes shall not affect orders already conformed unless required by law.
Warranties and Responsibilities for products and services
To the fullest extent permitted by the law:
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Products are provided as and as available
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We disclaim all express and implied warranties, including merchantability and fitness for particular purpose
Nothing in these terms excludes the rights that cannot be excluded under consumer protection laws.
You're responsible for proper use and care of products purchased.
Ownership or intellectual property, copyrights, and logos
All content on Titan Dept, including:
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Logos
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Brand name
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Designs
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Graphics
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Product photography
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Website layout
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Text content
is the exclusive property of TitanDept and protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any content without prior written consent.
Unauthorised use may result in legal action.
User-generated content and community provisions
If our website allows reviews, comments, social sharing, or other community features:
You agree that:
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You will not post unlawful, defamatory, abusive, or infringing content
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You grant TitanDept a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display submitted content
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We may remove or moderate content at our discretion
We are not responsible for user-generated content posted by third parties
Right to suspend or cancel user account
We reserve the right to suspend, restrict, or permanently terminate your account without notice if:
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You violate these terms
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We suspect fraudulent activity
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You misuse our website
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Required by law
Termination does not affect outstanding payment obligations.
Indemnification
You agree to indemnify, defend, and hold harmless Titan Dept and it's affiliates, offices, employees, and agents from any claims, damages, liabilities, or expenses arising from:
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Your violation of these terms
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Your misuse of the website
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Your infringement of third party rights
Right to change or modify terms
We reserve the right to modify these terms at any time.
Changes will become affective upon posting on this page. Continued use of the website after changes constitutes acceptance of the revised terms.
Governing law and dispute resolution
These terms shall be governed by the laws of United Kingdom, without regard to conflict of law principles.
Any disputes arising from these terms shall be resolved through:
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Good faith negotiations first
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If unresolved, binding arbitration/ courts of competent jurisdiction in United Kingdom
You agree to submit to the exclusive jurisdiction of such courts.
Severability
If any provision of these terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Delivery areas
We currently deliver to the United Kingdom, if your area is not listed, delivery may not be available at this time.
Delivery times
Standard UK delivery times: 3-5 business days, please note delivery times are an estimate and may be affected by factors outside of our control, including postal delays or peak periods.
Shipping costs
Shipping costs are calculated at checkout, it may vary depending on where you reside.
Delayed or lost orders
If your order has not arrived within the estimated delivery time, please contact us at titandept@hotmail.com. Under UK law, if your order does not arrive within 30 days (or the timeframe agreed at checkout), you're entitled to a full refund unless an alternative delivery date is agreed.
Incorrect delivery information
Titandept cannot be held responsible for delays or non-delivery resulting from incomplete or incorrect address information provided by the customer.
Missed deliveries
If a delivery attempt is missed, the courier may try to:
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Attempt to redeliver
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Leave in a safe place
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Return parcel to local depot
Please follow courier's instructions to manage to rearrange delivery where applicable.
Risk and responsibilities
Under the Consumer Rights Act 2015, goods remain our responsibility until they're delivered to you or to a safe place agreed by you.
If a parcel is lost or damaged in transit, please contact us so we can investigate and resolve the issue.
Privacy policy
Titan dept is committed to protecting your privacy and handling your personal data in a transparent and secure way, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Lawful bases for processing
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Under UK GDPR, we must've a lawful basis to process your data. We rely on the following:
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Contract- to process and deliver your orders
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Legal obligation- for tax, accounting and regulatory requirements
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Legitimate interests- to improve our services, prevent fraud, and operate our business
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Consent- for marketing communications (you can withdraw consent at any time)
Complaints
If you believe your data protection rights have been breached, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Website: https://ico.org.uk
We encourage you to contact us first to resolve any issues promptly.
When you make a purchase through titan dept we may take the following information from you:
Personal Information
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information
Automatically collected information
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IP address
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Browser type and device information
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Pages viewed and interactions on our site
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Cookies and similar tracking technologies
How we use your information
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Process and fulfil orders
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Communicate with you about your order or account
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Provide customer support
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Improve our website and products
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Send marketing emails
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Prevent fraud and ensure site security
Sharing your information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including the following:
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Payment processors
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Shipping and fulfilment services
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Website hosting and analytics providers
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Legal authorities if required by law
All third parties are required to protect your information and use it only for intended purposes
Email communications
If you opt-in to our email communications you may be contacted about updates, promotions, or brand-related content. You may unsubscribe at any point via the link in your emails.
Data security
We take measures to protect your personal information. Although no system is 100% secure, we use industry-standard practices to safeguard your data.
Your rights
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Access to your personal information
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Request deletion of your data
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Opt-out of marketing communications
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Request updates
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To exercise these right, contact us through this email- titandept@hotmail.com
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.